ISD offers both annual and perpetual software licenses, depending on the product
The license is a contract between ISD and you (the user of the software).
The software license grants you specific, limited rights to use the software.
It also allows ISD to retain ownership of the software so that they can continue
to add features and control quality standards.
Your license is either granted through a signed agreement or through a shrink
wrap or click wrap agreement, in which you indicate your acceptance of the
license by opening the software package or clicking a button on a computer
screen. ISD uses a combination of written agreements to license our software.
License rights are described in the ISD License Terms and Conditions. When
you sign or otherwise accept the license terms and conditions, you are indicating
you accept the license terms.
Your software license is defined by the License Term and Type
of License. Prior to using ISD software, the software must be registered
and authorized.It is only after software authorization, that
the customer is the licensee of the licensed software .
Your rights to move software licenses between systems to meet changes in
your computing environment are highlighted under License
Please consult these requirements when upgrading to new hardware technology
or to a new version of your operating system.
The license term determines how long the software can be used
before it must be renewed. ISD offers two license terms:
Annual: ISD's enterprise software is sold with an annual
license that includes the IMPACT maintenance
and support program.30-days prior to the end of each annual term, the Licensee
must renew the annual-term of the license through the payment of the license
fee to rightfully continue to use the software, otherwise
the Licensee must stop using the software and follow ISD's termination procedures.
Perpetual: Some ISD software is sold with a
perpetual license. This allows you to use the software for as long you
continue to comply with the terms of the license agreement. The IMPACT maintenance
plan is optional for perpetual systems, but highly recommended.
Types of Licenses
The type of license determines how the software can be used. ISD provides
four types of licenses:
Computer: License to use the software on a specified
number of computers.
Server: License to install the software on one server
for concurrent access by any client, and/or on multiple servers for access
by clients on a specified number of computers.
Concurrent: License to use the software up to the quantity
of uses at a time, on one system or cluster configuration, and on a single
specified Operating System.
Print Only: License to use the software only for batch,
print, and file services as well as non-interactive display of information
on a single computer. At least one system with a traditional, client, server
or concurrent license is required for the system's first processor.
As part of our commitment to excellence in customer service we maintain an
inventory of all software, whether active or inactive. Each package that
is not accounted for is sent to our auditing department to be traced. You must
maintain records matching the use of the software to the license grants and
must make the records available to ISD or the third party developer or owner
of the Software upon reasonable notice.
Licenses may not be transferred to another party except with
ISD's written permission.
The following are the licensing transferring procedures for moving ISD software
to another system:
You can transfer your license from one Windows-based installation to another
through the license transfer option found within the software. If this
option cannot be accessed, you must fill out a License
If you change operating systems (VMS to UNIX or vice versa), you are
required to purchase a new license.
If you move your installation within the same operating system, there
is a $500 transfer fee in addition to the difference in price between the
If you reinstall your software on the same computer your may require and
request a re-authorization code.
Lapse in Licensing
Should your license expire, you must immediately terminate
your use of the software until the reactivation payment is received by ISD
and you are given a re-authorization code.
A client that allows their license to lapse for more than 30-days incurs a
mandatory per license reactivation fee equal to 10% of the software list price,
with a minimum fee of $250.
Beyond 60 days after the license expiration, the license will be revoked and
full payment of the license fee is required for reactivation.
To terminate your license we request that you fill out and sign a Software
Disclosure form stating that the license is removed and no longer in